TDZ HOMES LTD
Last updated: 1 September 2026
Welcome to the Privacy Policy of TDZ HOMES LTD. This notice explains how the website at https://www.tdzhomes.buzz works with personal information, whom it serves, and the care we take to keep every detail of your visit secure and private. The systems tools and pages described across this site were written by our developer team under the trade mark TDZ Homes, and the company that owns and runs the service is TDZ HOMES LTD, a computer systems design business registered in England and Wales.
This policy applies to anyone who visits our website, calls our office, writes to us by mail, sends an email, books a consultation, or uses any of the property technology systems we discuss on these pages, including listing platforms, property management tools, tenant portals, energy assessment aids, virtual tour systems and renovation trackers. The same rules protect your details whether you are a homeowner, a letting agent, a landlord, a tenant, or simply a reader curious about what we do.
We keep our address close to hand because good privacy begins with an honest letterhead. Our registered office is TDZ HOMES LTD, 12 The Spinney, Bishopstoke, EASTLEIGH - SO50 8PF, United Kingdom (GB). Should you ever wish to raise a question, change a preference, correct a mistake or withdraw a consent, you can reach the person responsible by writing to that address or by mail to assist@tdzhomes.buzz, or by telephone on +18488586050.
Please read this policy at a relaxed pace. We have written it in plain language wherever the law allows, because a privacy policy that nobody can understand protects nobody. If any part reads unclearly, contact us before you rely on it, and we will gladly talk you through what happens to information in our hands.
To keep this notice readable we use a small set of defined words. The Website means the online address and all its pages, together with the services offered through it. The Company, We, Us and Our all mean TDZ HOMES LTD, including its directors, employees and trusted contractors who act under its instructions. Personal information means any data that relates to an identified or identifiable living person, such as a name, an email address, a telephone number, a postcode or a browsing record that could reasonably point back to you.
Processing means any operation performed on personal information, whether that is collecting it, recording it, organising it, storing it, changing it, retrieving it, using it, combining it with other data, sending it elsewhere or removing it. A Controller decides why and how personal information is processed. A Processor acts only on the written instructions of a Controller. Throughout this policy we treat the Website as a controller of the information it gathers from its own visitors, while the tools we supply to agents and landlords are normally controlled by those businesses themselves under our guidance.
Where we refer to building owners, renters, enquirers or users, we mean people in the ordinary sense of those words. Where we refer to consent, we mean the clear, freely given, informed and specific agreement that data protection law expects, and which can always be withdrawn as easily as it was given.
We collect only the information that helps us answer your questions, prepare an estimate, protect a system or improve a service. When you fill in the contact form we ask for your name, your email address, a subject line and the message you choose to send. When you telephone, we may note your name, your number and the reason for your call so that we can return your enquiry and keep a sensible record of our help. When you email us, the address you write from becomes part of the conversation we keep with you.
If we begin a consultation or a project, we may collect further details you share voluntarily, such as the address of a property, rough floor areas, tenancy schedules, contractor names or photographs of a home. That information is gathered to design software that fits your real situation. We never ask for data we do not genuinely need, and we do not pad our records with extras simply because a form field could hold them.
As you browse the Website we may collect limited technical information through cookies and server logs, including the kind of browser you use, the type of device, the pages you open, the rough region you visit from and the time of your visit. That information helps us keep the site stable, understand which rooms of the Website matter most and fix the parts that cause delay.
We use personal information for purposes that are clear, limited and carefully joined to the reason you came to us. Primarily we use your details to answer enquiries, to prepare quotations, to deliver and support the systems we build, to issue invoices and to meet our legal and accounting obligations as a registered company.
Where you have asked about a property or a portfolio, we use what you tell us to shape our reply and to estimate the scope of a project. Where you have booked a viewing slot or a consultation, we use your details to hold that appointment and to prepare the material we will discuss. Where you become a client, we may store project working notes, contact records and handover folders for the period needed to serve you properly and to defend both our position and yours should a later question arise.
We may also use your information to keep the Website secure, to prevent misuse, to understand general patterns of use through non-intrusive summaries and to talk to you about related services we believe genuinely useful, but only where we hold a lawful basis and the appropriate permission to do so. We will not sell your details to anyone, and we will not lend them to a marketing list that you did not choose.
Data protection law in the United Kingdom is anchored in a small number of lawful bases, and each kind of processing we perform rests on at least one of them. The most common bases we rely upon are set out here so you can see the legal weather beneath our everyday actions.
Consent supports those uses where you have made an active, informed choice, such as agreeing to receive a newsletter or accepting a non-essential cookie. Contract supports the processing needed to prepare for or to carry out a service you have asked us to provide, such as building a tenant portal or tracking a renovation. Legal obligation covers the records we must keep for tax, accounting and regulatory reasons, including retention of invoices and corporate minutes. Legitimate interests cover careful, balanced uses such as keeping the Website secure, preventing fraud, improving our tools and managing the everyday running of an honest company, always weighed against your rights and freedoms.
Where we rely on a legitimate interest, we record our assessment so that the reasoning is transparent if it is ever challenged. Where we rely on consent, that consent is as easy to withdraw as to give, and withdrawal does not undo work that was lawfully done before it.
We keep personal information only for as long as the purpose for which it was gathered still stands, and no longer. Contact enquiries and their replies are typically kept for a short period so that follow-up messages make sense, and we prune conversations once they are comfortably finished. If those messages become a project, the working records are kept for the reasonable life of the client relationship and then for the period our accountants and regulators expect of business records.
Financial and invoicing records are normally retained for the number of years required by tax law in the United Kingdom, and corporate records are kept in line with company law and good governance. When a purpose ends and no legal duty remains, we delete or anonymise the information so that it can no longer point to an identified person. Our routines are reviewed on a regular basis so that old records are not hoarded out of habit.
We take the safety of your information seriously and apply measures that suit the sensitivity of what we hold. Access to our systems is limited to people who need it for their work, guarded by strong passwords and where sensible by wider checks. Data is transferred over encrypted links whenever we send or receive information that could hurt you if it were seen by the wrong eyes. We keep our servers patched, our software current and our backups separate and tested.
Our team understands that good security is a habit, not a single lock. We review permissions when people change roles, we retire access the day it is no longer needed, and we treat any unusual activity with prompt suspicion. No method of sending or storing data over the internet is ever without risk, but we work hard to keep that risk small, proportionate and honestly described to you.
Under the data protection rules of the United Kingdom you hold a set of rights that we respect without fuss. You may ask for a copy of the personal information we hold about you, and for details of how and why we process it. You may ask us to correct any inaccuracy, to complete anything incomplete, and in certain circumstances to erase information, to restrict its processing or to object to a use that rests on our legitimate interests.
You may also ask for information you have supplied to be provided in a structured, machine-readable form and to be transmitted to another controller where the processing sits on consent or contract and is carried out by automated means. If you believe we hold data without good reason, you may complain to us first, and at any time you may raise the matter with the Information Commissioner Office in the United Kingdom, which is the regulator for data protection. Your rights are exercised without charge in ordinary cases and are answered within the time the law allows, normally one month.
The Website and the systems we describe are aimed at adults who own, let, manage or renovate homes. Our services are not designed to attract children, and we do not knowingly collect personal information from anyone below the age of thirteen. Where a feature such as a virtual tour or an energy reading is shared with a family, we expect the responsible adult to decide what is appropriate for that household.
If you believe a child under the relevant age has provided personal information to us without the agreement of a parent or guardian, please contact us without delay using the details in this policy. If we become aware that we hold such information, we will take reasonable steps to remove it from our active systems and to inform the family of what we have done.
TDZ HOMES LTD is based in the United Kingdom, and most information we handle stays within the United Kingdom or the wider European Economic Area where data protection enjoys equivalent strength. Where a service provider keeps data overseas, we choose providers that apply safeguards recognised by United Kingdom law, such as standard contractual clauses or an adequacy decision, so that your information travels with protection rather than gambles on it.
If you contact us from outside the United Kingdom, your message naturally reaches our mailbox wherever it is hosted, and the same care applies to that journey. For any transfer between territories we assess the risks, document the route and make sure that nothing aboard the crossing is carrying less protection than the promise we make at the start of this page.
We send marketing messages only where we have an appropriate basis, which normally means you have asked us to keep in touch or you are an existing client with a realistic interest in closely related services. Every marketing message we send shows who we are, makes it simple to opt out, and honours an opt out without delay or difficulty.
If you tell us you no longer wish to hear from us, we stop sending promotional material and we remove your address from the relevant lists. Ceasing to market to you never affects the service messages we must send to fulfil a contract or to keep you safe, and it never leads to awkwardness in our support for you. Should you later change your mind, you are welcome back at any time through the normal contact routes.
If a security incident ever created a real risk to your rights and freedoms, we would act promptly and honestly. Our team would contain the incident, assess what was affected, and where the law requires we would notify the relevant supervisory authority and inform you directly without undue delay, giving a clear description of what happened, what we did and what steps you could take to protect yourself.
We rehearse our response plan so that a difficult moment is met with calm rather than improvisation. Records of incidents are kept and reviewed so that the same weakness does not catch us twice. We would rather tell you plainly and act on the evidence than keep you in the dark, because trust restored quickly is always better than confidence lost slowly.
The Website may point to other websites that we find useful, such as the portals where our listings appear, professional registers or government departments that advise on energy and housing. We give no liability for the content or the handling of data on those external sites, and this Privacy Policy does not apply once you step beyond our own door.
We encourage you to read the privacy notice of any website you visit before you share personal details with it. A careful eye on the other side of each link keeps your information in your own hands, which is exactly the habit we encourage among the tenants and owners we coach every day.
We do not use your personal information to make decisions about you purely by automated means where those decisions would carry legal or similarly significant effects. Energy estimates we might show you are based on the details you give us and the standard calculations of the trade; they are tools to inform you, not hidden machines that pass judgment on your credit or your worth.
If that position ever changes and we genuinely need to automate a significant decision, we will first tell you plainly, explain the logic where that is fair and lawful, and offer you the chance to ask for human review. Software at TDZ HOMES LTD is built to serve people, not to replace the judgement that good housekeeping has always relied upon.
For the information gathered through the Website, the data controller is TDZ HOMES LTD, a limited company registered in the United Kingdom. Our full correspondence address is 12 The Spinney, Bishopstoke, EASTLEIGH - SO50 8PF, United Kingdom (GB). Our registered operating region is the United Kingdom, and the person who oversees privacy matters at our office is the director who carries responsibility for this policy.
Where we build systems for agents, landlords or owners, that business normally acts as the controller of its own data and we act as a processor or a sub-processor under its instructions. In those relationships our role, our limits and our security duties are captured in the written contract we sign before work begins, and this policy sits alongside rather than in place of those agreements.
If you have a question about this notice, if you wish to exercise a right, or if you simply want to confirm that a record of yours is handled kindly, the quickest route is to write to assist@tdzhomes.buzz or to call +18488586050. You may also post to TDZ HOMES LTD, 12 The Spinney, Bishopstoke, EASTLEIGH - SO50 8PF, United Kingdom (GB), and we will aim to reply to any privacy enquiry within one month of receiving it.
Before we act on a request we may need to confirm who you are, to protect your information from being released to the wrong person. That identity check is routine and proportionate. If you are not fully satisfied with our answer you may raise your concern with the Information Commissioner Office in the United Kingdom, whose guidance you can reach through their own website at any time.
We may review and update this Privacy Policy from time to time to reflect changes in the law, in our services or in the way the Website works. When a meaningful change is made, the date at the top of this page is revised and the updated notice is published at the same web address. Significant changes that affect your rights are flagged through the Website so that they come to your attention.
Older versions of the policy are not kept forever, but where a change matters to records we already hold we consider whether your ongoing consent should be refreshed. Continuing to use the Website after a change is posted generally confirms that you have seen and understood the updated notice, but we never rely on silence to diminish a right you already hold under law.
By using the Website and by engaging with TDZ HOMES LTD you acknowledge that you have read this Privacy Policy and that you understand how your information is handled while you are with us. Acknowledgement of a careful notice is not the same as abandoning your rights, and nothing on these pages asks you to give those rights away.
Thank you for taking the time to read how TDZ Homes protects the people who visit its site. The same calm attention we give to a home we give to the information you trust us with, and you are always welcome to ask how the works are coming along.